What is a cloud MSP?

January 12, 2018
by Jessica Massey


The pivot from traditional to cloud managed services

Managed services is not a new business model. For more than 20 years, large enterprises have relied on service providers to manage their IT assets. Whether you call them an Outsourcer, an RMM provider, or a Managed IT provider, service providers have been managing their customers’ workloads—either in their own data centers or those operated by their customers. Cloud, however, requires a new method of management because of its focus on scale, elasticity, and automation. For CIOs, cloud represents a paradigm shift in the way they think about embracing IT. Dev-ops has completely changed the way applications are developed and maintained.
No Data Center
The hyper-scale nature of cloud provides a completely new meaning to scalability, elasticity and resiliency – and has redefined how applications are architected and delivered. The pay-as-you-go model provides a fail-fast, agile method of app development. Device and data proliferation means customers want to—and can—do so much more with their IT assets, with cloud providing the computing resources to do so. Because of cloud, CIOs are demanding a new way to think about data governance and security.
A cloud MSP is someone who helps their customer transition to (and embrace) this paradigm shift in technology—by guiding them in all aspects of their cloud journey. From consulting to migrations, to operations management, cloud MSPs show customers all the benefits that come with cloud adoption. 


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